Today we live in a digital world where customers, and that includes us, expect to receive a tailored, personalised service 24/7. According to google 75% of smartphone users expect immediate information whenever they open a website tab. And an astounding 51% believe that businesses should be contactable at any time, from any place. Historically these [...]
Ideally, we would all share our knowledge equally, unfortunately the reality is quite different. A lot of people are knowledge hoarders: I’m sure you know who they are! They simply won’t share their knowledge or if they do, it’s on a very limited basis. People like to feel indispensable, thinking that knowledge is power and [...]
Without any marketing plan or strategy, businesses are simply offering their products or services, in the hope that whatever they are doing will work. Let’s face it, you might have the best widget, that your target customers would love, if only they knew about it. But if they don’t know about you, then your widget [...]
Although email marketing is what we might consider one of the older digital channels, it is still very relevant with 3.9 billion users worldwide. Email continues to play a vital role for businesses to nurture, acquire and retain customers. The trend for email marketing has not declined, when you consider that 58% of the population [...]
As Benjamin Franklin once famously said, “If you fail to plan, you are planning to fail.” Obviously, this quote applies to many things, and nowhere is it more relevant than with a marketing plan. So often businesses talk about ‘doing marketing’, but a plan for marketing is just as important as planning for all other functions of your business. [...]
There’s no doubt that 2020 was a tough year and the start of 2021 is not looking much better. With Brexit complete and COVID-19, the UK economy is in recession and the economic outlook looks pretty gloomy. Businesses all over the world of all shapes and sizes are struggling. Sales and profits are down and [...]
Whatever your business, it’s likely that many of your customers and potential customers are spending time on Instagram. According to Statista there are over 1 billion active monthly users, so how do you get noticed on instragram with so many users? Firstly, you have to decide if Instagram is the right platform for your business [...]
This week as we commemorate Remembrance Day, World Kindness Day and Children in Need, this begs the question "should you use Awareness Days in your social media content?" And if the answer is yes, how should you use them? Awareness days, weeks or months continue to grow in popularity, which can be an ideal tool [...]
Marketing resilience is both a mindset and activities that enable business agility. The blueprint for marketing resilience is more about coming to terms with the ‘new normal’ which is likely to be a prolonged period of uncertainty and constant change. Many businesses have successfully adapted or ‘pivoted’, showing remarkable resilience in order to survive and [...]
Is your content hitting the mark? Is it reaching your target audience? Are they engaging with your content through all that noise and clutter on the web and shining through on searches. We’re all looking for ways to improve results, so here are some content marketing secrets will help you achieve more. Every industry has [...]
